Terms and Conditions

Introduction Welcome to Luggage Point! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General

1.1. By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. 1.2. We reserve the right to update or modify these terms at any time without prior notice. Please review this page periodically for any changes.


2. Products and Pricing

2.1. All products are subject to availability. We reserve the right to discontinue any product at any time. 2.2. Prices listed on the website are in QAR and are inclusive of applicable taxes unless stated otherwise. 2.3. We make every effort to ensure the accuracy of product descriptions, images, and pricing, but errors may occur. In such cases, we reserve the right to cancel orders affected by such inaccuracies.


3. Orders and Payments

3.1. By placing an order, you agree to provide accurate and complete information. 3.2. Payment must be made via Cash on Delivery (COD) at the time of receiving your order. 3.3. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized transactions.


4. Shipping and Delivery

4.1. Shipping times are estimates and may vary depending on your location. 4.2. Shipping costs is not applicable, if applicable, will be displayed during the checkout process.


5. Returns and Refunds

5.1. We accept returns within 7 days of delivery for items that are unused, undamaged, and in their original packaging. 5.2. To initiate a return, please contact our customer support team at mdmahilmasum@gmail.com. 5.3. Refunds will be processed to the original payment method after the returned item is inspected and approved. 5.4. Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.


6. Warranty

6.1. All products come with a 1-year warranty against manufacturing defects. 6.2. The warranty does not cover damages caused by misuse, accidents, or normal wear and tear. 6.3. Proof of purchase is required to claim warranty service.


7. Limitation of Liability

7.1. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. 7.2. In no event shall our liability exceed the purchase price of the item in question.


8. Privacy Policy

8.1. Your personal information is handled in accordance with our Privacy Policy.


9. Governing Law

9.1. These terms and conditions are governed by the laws of Qatar. Any disputes shall be resolved exclusively in the courts of Qatar.


10. Contact Us

If you have any questions about these terms and conditions, please contact us at:

Thank you for shopping with us!

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